Frequently Asked Questions

Shipping destinations:

  • We ship nationally all across the United States.

Shipping times:

  • Orders take 3 -  7 business days to be delivered to you and we ship within 1 - 2 business days.
  • Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

  • Orders over $60 will have free shipping.
  • Orders under $60 will be charged for shipping depending on your chosen delivery method, and what was purchased. Full price will be displayed at checkout. 

What Ingredients do you use:

  • Our sugar wax contains sugar, water, lime, lemon
  • Please note that our Sugar Wax is made in a facility that also processes nuts.
  • Allergy Disclaimer: This product is produced in a facility that uses natural ingredients such as nuts, wheat, eggs, milk, soy, fish oil, and various fruit oils.

If there are any issue with your order, please contact us directly via our chat.

Our honey soft and traditional soft wax do not require heating. 

The Medium and Hard wax will require heating either in a wax warmer,  the microwave in 5 second increments, or  sat in hot water until it softens up.

Caution: Hot wax can burn. Be sure not to overheat the wax.

Yes!! The more coarse or stubborn your hair is to remove, the harder the wax should be.